Complex Senior Marketing Manager

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Senior Marketing Manager, you’re not just developing marketing strategies to drive revenue growth – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

The successful candidate will have prior hotel experience, preferably within a large convention-focused hotel. They will be a creative, self-driven professional with experience in graphic design, content creation, and storytelling. Strong executive presence, presentation skills, and the ability to navigate a large, matrixed organization are essential. Additional experience with photography, videography, content editing, and developing compelling brand narratives would be considered a significant asset.

Here’s what you’ll do during a typical day:

• Develop and execute marketing strategies: Design and implement hotel-specific campaigns using digital media, social platforms, and brand-aligned messaging to promote revenue growth
• Stay up to date on industry trends: Monitor emerging marketing tools, technologies, and consumer behaviors relevant to the hotel industry and target audiences to inform strategy and maintain a competitive edge
• Deliver actionable insights: Compile and present monthly performance analyses and campaign updates to Sales and Revenue Management, highlighting key trends, results, and recommendations
• Lead cross-functional marketing initiatives: Partner with department leaders to create targeted campaigns that drive revenue and guest engagement across hotel operations
• Inspire and develop the team: Supervise and support team members, monitor performance, provide coaching, and foster a positive and productive work environment

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.

How We’ll Help You Thrive

At Hilton, the hospitality we’re known for doesn’t end with our guests. We proudly invest in our Team Members’ wellbeing, supporting you through all of life’s moments. When you join Hilton, our exceptional care extends to you with unmatched perks and benefits, including*:

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
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