Concierge

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge

JOB DESCRIPTION

The iconic Hilton Waikoloa Village is looking for its next Concierge! Join the amazing banquet team operating over 66,000 square feet of first-class meeting, pre-function, and exhibit facilities, including extensive outdoor areas, our Hawaii convention center resort boasts the largest amount of event space on the outer islands.

The ideal candidate will possess:

  • Ability to multitask
  • Attention to detail
  • Can easily operate MS Office and learn internal programs

Wage: $24.98 to 27.75 per hour depending on relevant experience

A Concierge is responsible for acting as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction.

What will I be doing?

A Concierge is responsible for acting as an ambassador of the hotel by providing special assistance and information about local area attractions to customers and patrons, offering a wide selection of alternatives for guest satisfaction. Specifically, you would be performing the following tasks to the highest standards:

  • Greets customers immediately with a friendly and sincere welcome. Responds to inquiries with accurate information regarding hours of outlet operation, directions to local attractions, or meeting rooms, car rentals and airline shuttle service, etc. according to individual needs.
  • Answers telephone calls and inputs messages into the computer. Retrieves messages and communicates contents to the guest. Retrieves mail, small packages, and facsimiles for customers as requested.
  • Arranges and confirms recreation, business and dining activities both inside and outside the hotel. Promptly responds to requests for dentists, doctors, childcare, florists, etc.
  • Registers VIP guests by inputting and retrieving information from a computer system, confirming pertinent information such as number of guests and room rate. Promotes Hilton

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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