Concierge Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Concierge Agent

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

 

Job Description

 

As a Concierge Agent at Fairmont, you are the face and heart of guest service, creating memorable and personalized experiences for every guest. You play a key role in providing information, recommendations, and assistance to ensure guests have an exceptional stay.

Position Type: Permanent
Pay Rate: $22.72/hour
Start Date: June 2026

Job Duties Include:

  • Offer professional, consistent, friendly, and engaging service
  • Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction
  • Providing accurate information about activities and dining in the hotel and surrounding area
  • Offering assistance to all guests in making reservations and arrangements for travel, dining, special requests, and activities
  • Serve as a liaison for guests by providing information relating to all aspects of the hotel

 

Qualifications

 

  • Previous experience in a similar environment will be an asset
  • Must possess outstanding guest service skills, including professional verbal communication skills
  • Good computer literacy (experience using Property Manager System preferred, and proficiency in MS Word, Outlook and Excel)
  • Proven ability to perform under pressure in a fast-paced, team-based environment

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.https://careers.accor.com/global/en/job/concierge-agent-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-96162

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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