Guest Service Representative

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Guest Service Representative

Additional Information: This hotel is owned and operated by an independent franchisee, Countrywide Hospitality, LLC. The franchisee is a separate company and a separate employer from Marriott International, Inc.  The franchisee solely controls all aspects of the hotel’s employment policies and practices, including hiring, firing, discipline, staffing, compensation, benefits, and all other terms and conditions of employment.  If you accept a position at this hotel, you will be employed by a franchisee and not by Marriott International, Inc.

 

PM Front Desk Associate (Full-Time) – Aloft DFW Airport North
Join the vibe at Aloft DFW Airport North! Opened in June 2025, our modern, tech-forward 156-room property is buzzing with energy, and we are looking for a dynamic, guest-focused PM Front Desk Associate to join our team. As the face of our hotel during the busy evening hours, you will set the tone for an exceptional guest experience. If you love connecting with people and thrive in a fast-paced environment, we want to hear from you.
Key Responsibilities:
  • Guest Check-In/Check-Out: Welcome arriving guests, verify registration data, assign rooms, and efficiently process departures.
  • Brand Ambassador: Anticipate guest needs, provide local recommendations, and deliver the energetic, high-touch service that defines the Aloft brand.
  • System Management: Utilize the Property Management System to manage reservations, room assignments, and guest billing.
  • Problem Resolution: Address guest concerns swiftly and professionally, ensuring complete satisfaction before the end of your shift.
  • Communication: Coordinate closely with Housekeeping and Maintenance teams to ensure seamless room readiness and guest service.
What We Are Looking For:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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