Concierge Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Concierge Agent

Company Description

 

Embrace your passion for hiking, skiing, snowboarding and many other outdoor activities in Banff National Park while pursuing a fulfilling career at Fairmont Chateau Lake Louise. Take a risk, make a change and experience a new adventure while further developing your career. To live and work in a National Park is a once in a lifetime opportunity.  Our team is a network of empowered individuals with a strong sense of themselves and the hospitality industry. Work hard, play hard and receive extraordinary benefits including subsidized onsite accommodations, which make saving money very easy to manage. Join our Fairmont family today!

 

Job Description

 

As a Concierge Agent at Fairmont, you are the face and heart of guest service, creating memorable and personalized experiences for every guest. You play a key role in providing information, recommendations, and assistance to ensure guests have an exceptional stay.

Position Type: Permanent
Pay Rate: $22.72/hour
Start Date: October 2026

Job Duties Include:

  • Offer professional, consistent, friendly, and engaging service
  • Ensure inter-departmental communication and cooperation in the interest of better guest satisfaction
  • Providing accurate information about activities and dining in the hotel and surrounding area
  • Offering assistance to all guests in making reservations and arrangements for travel, dining, special requests, and activities
  • Serve as a liaison for guests by providing information relating to all aspects of the hotel

 

Qualifications

 

  • Previous experience in a similar environment will be an asset
  • Must possess outstanding guest service skills, including professional verbal communication skills
  • Good computer literacy (experience using Property Manager System preferred, and proficiency in MS Word, Outlook and Excel)
  • Proven ability to perform under pressure in a fast-paced, team-based environment

You may be required to work on holidays, weekends, overnights and other non-day shifts. Submission of your application to Fairmont Chateau Lake Louise indicates that you are able to meet these requirements as needed.

 

Additional Information

 

Job Perks & Benefits:

https://careers.accor.com/global/en/job/concierge-agent-in-fairmont-chateau-lake-louise-lake-louise-canada-jid-112262

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Front Office All Rounder

Job for: Locals

Company Description   Mercure Resort is located between the lush Hinterland and beautiful beaches of the Gold Coast. Featuring 292 rooms, tropical gardens, sparkling pools, and a wellness philosophy to slow down, stay well and discover local. With us, your personality is valued, your opportunities for growth know no boundaries. Every action you take can have a positive and memorable impact on the experience of […]

Australia

Front Desk Agent

Job for: Locals

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners […]

Canada

Front Office – Executive

Job for: Locals

POSITION SUMMARY   Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes, document exceptions. Secure payment prior to issuing room key, verify/adjust billing. Compile and review daily reports/logs/contingency […]

India

Receptionist

Job for: Locals
Switzerland

Réceptionniste

Job for: Locals

Description de l’entreprise   Rejoignez nos hôtels Ibis Styles et Ibis Budget pour faire partie de notre équipe avec Méline, Cédric, Lalya, Pauline, David, Hachemi, Sundus, Ana, Léo et Miroslav. Nous sommes membre du réseau Accor, dont le groupe réunit plus de 45 marques, 5 500 hôtels, 10 000 restaurants et destinations lifestyle. Ici, nous croyons […]

France