Conhecer os Padrões de Qualidade da Marca Hilton pelos quais o departamento é avaliado pelo Hóspede Misterioso.
Elaborar ordens de serviço dos eventos com hospedagem de grupos (mínimo de 10 apartamentos) e distribuí-las à operação para acompanhamento durante sua realização.
Ler diariamente os jornais para obter informações sobre clientes e aprimorar o relacionamento com eles.
Ampliar continuamente o relacionamento com clientes internos e externos.
Programar visitas de familiarização no hotel e atender a solicitações imprevistas.
Atuar como intermediário e colocar o cliente em contato direto com o staff do hotel quando necessário.
Trabalhar em cooperação com os Gerentes de Vendas e atuar diretamente com o hóspede ou cliente na ausência deles durante a realização dos eventos.
https://jobs.hilton.com/apac/en/job/HOT0CED3/Coordenadora-o-de-Vendas-e-Eventos
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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