POSITION SUMMARY
Customer Services Representative Multilingual
Marriott International Cork CEC invites you to be you, every day. Spend your days collaborating with talented individuals who thrive on providing extraordinary support to our customers. Bring passion and dedication to your job, and there is no telling what you could accomplish. Are you a problem-solver or an ‘I can help you with that’ kind of person, who can build rapport easily? Do you have excellent verbal and written skills? Are you adaptable? Do you enjoy diversity? Are you interested in progressing?
WHO WE ARE:
Here at Cork CEC, we are a diverse group (with 58 nationalities), and we are committed to ensuring our associates explore and realize their full potential. There are clear career paths and opportunities to grow right at the beginning; 36 departments, 95 job roles ranging from customer services and social media to digital content management. There’s something for everyone!
WHAT CAN YOU EXPECT?
Serve guests from around the world as they embark on their travel journey. Create an effortless experience and build raving brand fans by answering questions about property facilities, services, and room accommodations to support our overall vision to be the world’s favourite travel company. Handle incoming contacts for a variety of Marriott brands and assist customers with their booking needs or questions through preferred channels. Responsibilities include processing reservation requests and supporting basic loyalty and customer care requests. This role will identify guest reservation needs and follow sales techniques to maximize revenue. Ensure compliance with policies and procedures for special booking rules and requests, loyalty guidelines, and case management. Provide customer support through assistance and guidance in issue resolution, and open communication with Marriott properties, related company contacts, and third parties.
WE WILL TAKE CARE OF YOU:https://careers.marriott.com/customer-services-specialist-spanish-speaker/job/3A458B6CBA159045F1A3DE5DB8ABE1BF
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their […]
Ibis Setúbal está a recrutar um(a) Rececionista para integrar a nossa equipa! – O que esperamos de ti: Disponibilidade para trabalhar por turnos Orientação para o cliente Dominio da Língua Portuguesa e Inglesa obrigatório. Francês é uma vantagem. Dinamismo e proatividade Gosto pelo trabalho em equipa Bons conhecimentos de informática e Software PMS (Opera são […]
Vedd fel a szállodák világának pörgős ritmusát, csatlakozz hozzánk Recepciósként négycsillagos belvárosi szállodánk csapatához! A Mercure Budapest City Center Szálloda Front Office csapata vár Téged a város szívében, a Váci utcában! Ha szívesen foglalkozol emberekkel, jól kommunikálsz és az angol nyelv használata sem okoz gondot, küldd el jelentkezésed! Stabil nagyvállalati háttér, fejlődési lehetőség és színes munkanapok várnak szállodánkban! Munkáddal biztosítod a vendégek zavartalan […]
A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing? A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the […]
POSITION SUMMARY Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with Housekeeping […]
