Digital Communications Executive

Mandarin Oriental, Costa Navarino is located on the southwest coast of the Peloponnese, one of the most unspoiled and breath-taking landscapes in the Mediterranean, and 45 minutes’ drive from Kalamata International Airport. The beachfront resort comprises of 99 suites and villas, all with outdoor terraces and sea views, along with seven restaurants and bars.

About the job

Based at the Athens Offices of Mandarin Oriental, Costa Navarino within the Sales & Marketing Department, the Digital Communications Executive will bring social and community management fully in-house: plan and produce content, run daily community management, manage the website’s tickets and local Meta Ads to drive awareness and engagement, while keeping everything on-brand. The Digital Communications Executive reports to the Director of Marketing and Communications.

As Digital Communications Executive, you will be responsible for the following duties: 

• Content Strategy: Develop (along with the DOMC) and implement the resort’s Social Media content strategy, defining pillars, storytelling angles, frequency of posting per pillar and platform-specific approach to ensure consistent, engaging and brand-aligned communication.
• Content creation & brand approval process: Own the monthly social content calendar. Create and curate the content for MOCNA’s owned SoMe channels (Instagram & Facebook), including photo selection, colour correction, editing and copywriting, ensuring all materials reflect the brand’s new visual ID and tone of voice. Coordinate with the Regional Brand team to ensure all content is reviewed, approved and fully aligned with MO’s global guidelines (Airtable).
• Content publishing: Manage the uploading and scheduling of content across all SoMe platforms, ensuring accurate tagging, formatting and timely posting.
• Community management: Oversee daily community, including monitoring comments, messages, mentions, collab posts. Respond promptly (within 1.5 hours during working days / hours) and professionally maintaining MO’s ToV. Escalate guest-related issues to the appropriate departments when needed.https://careers.mandarinoriental.com/jobs/digital-communications-executive-based-in-athens-costa-navarino-greece-f8507f82-4ad0-4f1b-9f7e-e547a3706741