Director of Food & Beverage

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Opened in 2008, Four Seasons Hotel Macao has become a coveted destination for both business and leisure travelers who seek exceptional and personalized services. Its numerous awards and satisfied customers attest to its excellence. In October 2020, Four Seasons Hotel Macao introduced The Grand Suites, an all-suite tower that took the concept of luxury and bespoke services to new heights. With the addition of 289 suites, the Hotel’s room count increased to a combined total of 649 keys, making it the largest property within the Four Seasons group. Situated at the heart of the Cotai Strip, the hotel provides an elegant oasis with elite entertainment, high-end shopping, world-class dining, and the indulgent pampering that defines Four Seasons.

About the role

Four Seasons Hotel Macao is looking for a Director of Food & Beverage. Candidates with a passion for excellence, expertise in hospitality operations, and proven leadership experience are invited to apply for a career with Four Seasons. This role is reporting to the Hotel Manager, this dynamic role oversees all operational, financial and people related matters in Food & Beverage, leading Culinary, Restaurant, Bar, Room Service and Banqueting.

To thrive in the role, the ideal candidate will have a solid track record in high quality and high volume operations, a thirst for multi-tasking and a hunger for delivering results, by cultivating a team culture that is fun, performance driven and constantly looking to evolve.

The role balances the critical importance of strategic high level leadership with the day to day management of the operation, by developing and engaging the team, problem solving and delivering results for the business, from a people, product and profit perspective.

What you will do:

• Oversee the daily operations of the F&B Division, ensuring flawless execution at both operational and administrative levels.
• Lead all F&B departments to uphold Four Seasons quality standards, policies, and procedures.
• Maintain strong visibility during key service periods to support teams and elevate the guest experience.
• Serve as a key point of contact for guests and employees, ensuring a warm, personalized, and memorable experience.
• Monitor and interpret P&L statements, weekly reports, and labor reports, communicating insights to senior leaders including the Director of Finance.
• Develop annual revenue and expense plans, ensuring rational, data‑driven budgeting.
• Drive profitability through effective labor management, scheduling, menu engineering, purchasing, and inventory control.
• Contribute to the hotel’s annual marketing plan, collaborating across departments to maximize revenue and strengthen brand positioning.
• Provide dynamic leadership, coaching, and feedback to build high‑performing teams.
• Conduct annual performance reviews and maintain open communication with management on departmental progress.
• https://careers.fourseasons.com/us/en/job/REQ10365591/Director-of-Food-Beverage