Director of Housekeeping

Located in the heart of Seattle’s downtown, the Fairmont Olympic Hotel is a historic landmark in the city.  Be a part of history, providing service to our guests in an iconic and luxurious setting.  We look forward to welcoming you to the historic Fairmont Olympic Hotel located in the heart of Seattle.

Reporting to the Director of Operations, the Director of Housekeeping at the iconic Fairmont Olympic Hotel leads a dynamic and diverse team in delivering the highest standards of cleanliness, guest comfort, and service excellence. A strategic and hands-on leader, you foster a culture of care, efficiency, and exceptional attention to detail. Your ability to motivate and inspire teamwork is essential to creating a positive environment and ensuring every space reflects the elegance and excellence of the Fairmont brand.

What is in it for you:

• Annual salary range: $89,000 – $93,000 (based on experience and qualifications)
• Employee travel program offering discounted rates in Fairmont’s and Accor worldwide
• Parking/Commuting Discounts
• Paid meal breaks with complimentary meals served in our Staff Dining room
• Learning programs through our Academies
• Medical, dental, vison insurance available for all full-time colleagues and their families. Additional supplemental insurance available. Free base employee only medical insurance
• 401K Retirement plans with a 4% match for all colleagues
• Opportunity to develop your talent and grow within your property and across the world!
• Ability to make a difference through our Corporate Social Responsibility activities
• Fun, elegant atmosphere with amazing colleagues!

Key Responsibilities:

• Leadership & Team Management
  • Oversee all Housekeeping operations, including Rooms, Public Areas, Laundry, Uniforms, and Housekeeping Office
  • Lead, mentor, and develop a large team of leaders, attendants, and support staff to deliver service that is thoughtful, timely, and anticipatory
  • Develop departmental goals aligned with the hotel’s business strategy and brand promise
  • Create a positive and inclusive work environment that embodies Accor’s Heartist culture and values
• Operational Excellence
  • Ensure guestrooms and public areas are cleaned and maintained to Fairmont’s luxury standards
  • Monitor productivity, quality assurance, and cost control across housekeeping functions under the guidance of the Assistant Director of Rooms
  • Use data, guest feedback, and audits to drive performance improvements and operational efficiencies
  • Collaborate with Engineering and Front Office teams to ensure timely and smooth room turnovers
  • https://careers.accor.com/global/en/job/director-of-housekeeping-in-fairmont-olympic-hotel-seattle-seattle-united-stat-jid-53031