Director of Housekeeping

The Director of Housekeeping is responsible for the overall cleanliness, detailing, servicing, resources, care and maintenance of all guest rooms, and public areas within the hotel. Managing the largest team at the property you must be able to demonstrate exceptional leadership skills.

RESPONSIBILITIES:

• Deliver and maintain core standards of cleanliness and appearance of all rooms
• Provide necessary resources; functional tools & equipment to get the job done including linen
• Plan, organize and implement all deep cleaning & job cycle projects for guestrooms and public areas including valet services
• Search for industry trends, and implement enhancements to product and service
• Effective recruitment, selection & development of your team
• Ensure high colleague morale through recognition, effective everyday communications, including performance management
• Complete new hire and annual performance evaluations
• Effective scheduling, vacation planning and department productivity results to budget
• Prepare department operational budget
• Plan, cost and execute capital expenditures
• Effective purchasing program allowing for operating supplies and expenses within budget
• Track and address all guest comments and concerns
• Develop/update job descriptions and standard operating procedures for all shifts and positions
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely
• Monitor/revise as needed, departmental health & safety tools
• Enhance and monitor departmental environmental initiatives and recycling programshttps://careers.accor.com/global/en/job/director-of-housekeeping-in-fairmont-new-orleans-new-orleans-united-states-jid-88107