Director of Housekeeping

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Director of Housekeeping

Hilton Chicago — A magnificent landmark overlooking Grant Park, Lake Michigan, and Museum Campus, Hilton Chicago offers a truly iconic setting in the heart of downtown. With 1,544 guest rooms, this full-service convention hotel stands as one of the city’s most celebrated destinations and is looking for a Director of Housekeeping!

Home to over 800 team members, Hilton Chicago takes pride in fostering a culture of excellence, teamwork, and growth. It’s an exciting time to join Hilton—Great Place to Work and Fortune recently recognized Hilton as the #2 Best Big Company to Work For in 2025!

We are seeking an experienced Director of Housekeeping. The ideal candidate will have at least five years of experience as a Director or Assistant Director in a big box hotel, with a true passion for guest service, cleanliness standards, and developing others. They will bring proven leadership in managing Housekeeping operations, driving guest satisfaction, operational efficiency, and departmental excellence. The role requires experience managing large inventories, vendor partnerships, and budgets, along with a collaborative approach to work closely with Front Office and Engineering. A genuine passion for developing and empowering team members at all levels—including a large union workforce—is essential. OnQ experience is highly desired, and bilingual candidates are encouraged to apply. This is a high-volume, fast-paced environment where success comes from engagement, teamwork, and operational mastery—an ideal opportunity for a hospitality leader who thrives on driving performance through people.

What will I be doing? 

  • Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards.
  • Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
  • Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
  • Recruit, interview and train team members.

#LI-JG1

About us

https://jobs.hilton.com/apac/en/job/HOT0C5S2/Director-of-Housekeeping-Hilton-Chicago

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Room attn

Job for: Locals
Maldives

Especialista em Hospedagem

Job for: Locals

  Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track […]

Brazil

Especialista em Governança

Job for: Locals

  Our jobs aren’t just about giving guests a clean room and a freshly made bed. Instead, we want to build an experience that is memorable and unique. Our Guest Environment Experts are skilled in a wide range of housekeeping functions with responsibility for maintaining the appearance and cleanliness of the whole hotel. They are […]

Brazil

Housekeeper-MakeReady

Job for: Locals

POSITION SUMMARY Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces as required, including flipping mattresses, vacuuming behind and underneath furniture, deep cleaning carpet, touch-up painting, dusting, cleaning bathrooms, ensuring that all appliances are present in the room and in working order, cleaning and replacing light fixtures, and inspecting grout and caulking. […]

Costa Rica

Minibar Attendant

Job for: Locals & Expats

  Provide direction to the team of Mini Bar/Refreshment Center Attendants. Assist with opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc. and facilitate positive guest experience with the in-room refreshment center. Inventory refreshment center, in-room accessories and promotional materials and replace if required. Maintain […]

United Arab Emirates

Add Your Heading Text Here