Director of Housekeeping

Situated atop the scenic bluffs overlooking Santa Monica Beach, Fairmont Miramar Hotel & Bungalows is just a stone’s throw away from some of Southern California’s best attractions including Santa Monica Pier and its historic carousel as well as Third Street Promenade — famous for its fine restaurants, live entertainment, movie theatres, shopping, local artists’ scene and a weekly farmer’s market.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our Academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities
• Career development opportunities with national and international promotion opportunities. The sky is your limit
• Salary Range: $112,000-$134,000 USD Gross per annum

Reporting to the General Manager, responsibilities and essential job functions include but are not limited to the following:

• Strategic planning and vision of the department
• Effective recruitment, selection & development of leaders and colleagues
• A coaching nature and empathetic approach to leadership, positively impacting colleague satisfaction, and the guest experience
• Ensure high morale through recognition and the removal of identified barriers
• Search for industry trends and implement enhancements to product and service
• Track and address all guest comments and concerns
• Ensure company Rooms core standards are implemented and audited for consistency
• Develop/update job Task Checklists and standard operating procedures for all shifts and positions
• Prepare department operational budget
• Develop life files on furniture, seating, bedding for guest room and public areas including equipment that co-relate to five year capital plans
• Plan, cost and execute capital expenditures
• Plan, organize and implement all deep cleaning & job cycle projects for guestrooms and public areas.
• Effective purchasing program allowing for operating supplies and expenses within budget
• Ensure effective scheduling, vacation planning and department productivity
• Provide necessary resources, functional tools & equipment to get the job done including linen
• Effective everyday communications, including performance management
• Ensure a safe work environment is maintained at all times and that all colleagues are committed to working safely