Director of Housekeeping

JOB DESCRIPTION

Located in Downtown LA’s cultural corridor, Conrad Los Angeles is the city’s newest luxury destination, featuring over 300 rooms, a world-class spa, a 16,000-square-foot rooftop pool deck, 12,000 square feet of event space, and three dynamic dining experiences—including our signature restaurant, San Laurel. This includes a signature restaurant, outdoor restaurant, lobby bar, and in-room dining all in partnership with Chef Jose Andres’ award-wining restaurant group, JoseAndresFoodGroup.

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In this role as the Director of Housekeeping, you will be responsible for overseeing and ensuring the overall cleanliness and product quality of the hotel in accordance with hotel, corporate and Department of Health standards. You will be responsible for interviewing, training, supervising, counseling, scheduling and evaluating staff. The Executive Housekeeper will manage all financial aspects of the operation including forecasting, budgeting, purchasing and inventory control.

The ideal candidate will have four (4) years of hotel housekeeping management experience. A high school diploma or equivalent is required. OnQ experience is preferred. The candidate must have knowledge of inventories, scheduling, and productivity. Ability to communicate in Spanish helpful. Knowledge of laundry process. High School math level required. Ability to communicate effectively with the public and other team members. Read, write, and speak English fluently. Ability to effectively manage time. Ability to work a flexible schedule that includes nights, weekends and holidays. Ability to bend, stoop, walk and lift/push/pull up to 50 lbs. with or without reasonable accommodation.

What will I be doing?

• Ensure and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, local and company health, sanitation and safety standards
• Lead, direct and administer all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
• Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward
• Recruit, interview and train team members
• Ensure proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations
• Participate in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments
• https://jobs.hilton.com/apac/en/job/HOT0C571/Director-of-Housekeeping-Conrad-Los-Angeles