Job Description
As Director of Housekeeping, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them whilst leading and motivating your team.
What you’ll do
- Manage the day to day operation; leading and supervising a large team of Room Attendants to achieve our high standards of cleanliness and luxury.
- Deliver daily briefings with the Room Attendant team, highlighting VIP’s and setting daily initiatives.
- Enhance your attention to detail, to help drive cleanliness and presentation results.
- Develop your communication skills and liaise with other departments in the hotel, helping to deliver smooth service to all guests.
- Inspect guest rooms, with a focus in providing unique and magic moments for our guests.
- Coaching Room Attendants throughout the daily operation, providing feedback to enhance the quality of their work.
- Work in tandem with our in-house laundry team to ensure the operation runs effectively and efficiently.
- Keep our guests at the forefront of your mind, tailoring our housekeeping, offering to meet their unique needs.
- Responsible for recruiting the best new talent for our housekeeping team.
- Control payroll costs and manage budgets and forecasts.
- Nurture, support and guide your team allowing them to grow and develop.
- Ensure all equipment is in good working order and arrange repairs where necessary.
- Oversee the retrieval, safekeeping and distribution of all lost and found items.
Qualifications
- Experience working in a truly global work environment is essential.
- Prior pre-opening experience is highly preferred, with a strong understanding of the operational and logistical aspects involved.
- Excellent organizational and time management skills with a keen eye for detail.
- Strong leadership, communication, and interpersonal skills, with the ability to motivate and inspire a diverse team.
- Financial management experience, with the ability to manage budgets, control costs, and maximize operational efficiency.
- Passionate about delivering exceptional guest service and creating memorable experiences.
- Knowledge of luxury hospitality trends and industry best practices.
- https://careers.accor.com/global/en/job/director-of-housekeeping-pre-opening-fairmont-the-red-sea-in-fairmont-fairmont-residences-red-sea-umluj-saudi-a-jid-48609
