Director of Operations

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

Share

Facebook
Twitter
LinkedIn

Director of Operations

A Modern Tale of Culture in the Heart of La Condesa

Perfectly located at the intersection of two must-visit, culture-rich neighborhoods, Mondrian Mexico City Condesa invites guests to experience a vibrant energy, captivating design, and a truly immersive spirit.

Surrounded by art galleries, lively parks, and a constantly evolving culinary scene, the hotel captures the city’s creative soul through dynamic spaces, local essence, and an unmatched cultural spirit.

Inside the masterpiece by renowned architect José Luis Benllinure, a vivid mural by Ara Starck sets the tone in each of the 183 rooms and suites: a hint of discoveries to come and a focal point amid serene, modern décor.

 

Job Description

 

¡Your Purpose!

Ensure the hotel operates efficiently and delivers high-quality services to guests, while remaining aligned with the strategic goals set by Hotel Management. Key competencies required include: leadership skills, management, customer service, and a strong understanding of hotel operations in areas such as Housekeeping, Front Office, Guest Service, Maintenance, Security, and Laundry.

¡Your Role in Action!

  • Supervise and coordinate the hotel’s daily operations, including Housekeeping, Front Office, Guest Service, Maintenance, Security, and Laundry departments.
  • Foster a positive and motivating work environment.
  • Implement and uphold policies and procedures to ensure service quality and guest satisfaction.
  • Assist in developing and managing the hotel’s budget, monitoring expenses, and ensuring operations remain within set limits.
  • Address and resolve guest complaints or issues effectively, ensuring a positive and memorable experience for all customers.
  • Analyze and evaluate operational processes and propose improvements to enhance efficiency and profitability.
  • Report directly to the General Manager, providing updates on hotel performance, operations, and new initiatives.
  • Ensure the hotel complies with all relevant health, safety, and labor regulations.

 

Qualifications

 

Who Are You?

  • Studies in hotel management, tourism, operations management, or a related field.
  • Previous experience of at least 3 years in a luxury hotel role with a background in Rooms.
  • Strong leadership and team management skills, with the ability to inspire and develop staff.
  • Knowledge of hotel management software and reservation systems.
  • Excellent verbal and written communication skills in both the local language and English.
  • Commitment to guest satisfaction and the ability to effectively resolve issues.
  • Ability to analyze operational and financial data and make informed decisions based on those insights.
  • Familiarity with the legal standards and regulations governing hotel operations.

 

https://careers.accor.com/global/en/job/director-of-operations-in-mondrian-mexico-city-condesa-mexico-city-mexico-jid-58842

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

Related Offers

Exe Asst to Cluster GM

Job for: Locals & Expats
Philippines

Operations manager

Job for: Locals

Movenpick Brussels Airport is a flagship hotel of Movenpick Hotels and Resorts, located near the airport and the historic centre of Brussels. The 152 stylish rooms are the perfect accommodation for both short and long stays. We believe in combining professionalism with a relaxed atmosphere in a unique location. Enjoy our wellness facilities, fitness centre, […]

Belgium

General Manager

Job for: Locals

🏁 Who We Are   Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led 4-star property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in a busy and […]

United Kingdom

General Manager

Job for: Locals

Join us at Accor, where life pulses with passion!​ As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​ By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.​ You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​ You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​ Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet. Hospitality is a work of heart,​ Join us […]

Morocco

Operations Manager

Job for: Locals

Mercure Dartford Brands Hatch Hotel & Spa is a flagship, event-led property located right next to the iconic Brands Hatch Circuit. From race weekends to corporate conferences and spa retreats, we’re at the heart of high-energy hospitality—and we’re looking for a hands-on leader who thrives in that rhythm.   Job Description   Operations Manager – […]

United Kingdom

Add Your Heading Text Here