Director of Operations

Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants , three outdoor pools, a wellness hub with a fully equipped gym and four treatment rooms, water sports, and a year round Kids Club make it an ideal holiday destination. Whatever your pace, in the sea or on land, enjoy an experience fueled environment.

We are looking for an experienced and passionate Director of Operations to join a dynamic 5-star beachfront resort in the UAE.

Reporting to the General Manager, you will play a key leadership role in driving the resort’s day-to-day operations, guest experience and overall performance across Rooms, Food & Beverage, Housekeeping, Recreation, Engineering and other operational areas.

This opportunity would suit a hands-on and engaging hotelier who enjoys being close to the operation, working collaboratively with teams and creating memorable experiences for both guests and Heartists.

What is in it for you:

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

What you will be doing:

• Lead and support the daily operation across the resort.
• Drive a consistent and high-quality guest experience across all touchpoints.
• Work closely with Heads of Department to maintain strong operational standards.
• Ensure effective collaboration between Rooms, F&B, Housekeeping, Engineering, Recreation and Guest Experience.
• Support guest recovery and resolution of operational challenges with sound judgement.
• Champion high standards of safety, hygiene and operational readiness.
• Coach and develop operational leaders while building a culture of accountability and teamwork.
• Contribute to commercial performance through productivity, cost awareness and revenue opportunities.
• Support continuous improvement initiatives across the resort.

Your experience and skills include:

You may currently be working as a:

https://careers.accor.com/global/en/job/director-of-operations-in-movenpick-resort-al-marjan-island-ras-al-khaimah-u-jid-106354