Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

JOB PURPOSE

The Director of People & Culture is responsible for leading and overseeing all People & Culture functions within the hotel, including talent acquisition, learning & development, employee relations, administration, compliance, and organizational culture.

This role ensures that the hotel consistently attracts, develops, and retains a highly competent, motivated, and engaged workforce, aligned with Rixos brand values, Accor standards, and Vietnamese labor legislation. The Director of People & Culture acts as a strategic business partner to the General Manager and Executive Committee, balancing people strategy with commercial and operational objectives.

KEY RESPONSIBILITIES

1. People & Culture Leadership

• Lead the end-to-end People & Culture function, covering recruitment, onboarding, performance management, learning & development, employee engagement, payroll coordination, and staff welfare.
• Act as a trusted advisor to the General Manager and Department Heads on all people-related matters.
• Foster a positive, inclusive, and high-performance culture in line with Rixos values and hospitality excellence.

2. Talent Acquisition, Performance & Rewards

• Oversee manpower planning and recruitment in coordination with Department Heads to ensure timely hiring aligned with operational needs.
• Ensure fair, competitive, and compliant remuneration and benefits structures; review market benchmarks annually.
• Initiate, coordinate, and monitor annual performance evaluations across all employee levels.
• Conduct exit interviews, analyze turnover trends, and propose retention strategies.

3. Personnel Administration & Compliance

• Ensure accurate and compliant management of all personnel files, including hiring, transfers, promotions, resignations, and contract changes.
• Ensure full compliance with Vietnamese labor law, work permits, visas, and regulations for expatriate employees.https://careers.accor.com/global/en/job/director-of-people-an