Director of Residences

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature guest rooms, private villas, residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

Set along 100 acres of pristine beachfront on Okinawa’s west coast, Four Seasons Resort and Private Residences Okinawa will introduce a new expression of resort living in Japan. Designed in harmony with the island’s natural landscape and cultural heritage, the resort will feature 120 hotel guest rooms,5 hotel villas, 28 private villas, 124 residences, and a beach club, all connected through walkable gardens and open spaces. With a focus on thoughtful design, connection to nature, and the signature service that defines Four Seasons, the resort will offer both guests and team members the opportunity to be part of something truly special in one of Japan’s most unique destinations.

As one of the leaders in branded residences since 1985, Four Seasons currently operate 59 residential properties around the world and 80% of the projects in our pipeline contain a residential component.

RESPONSIBILITIES

The Director of Residences drives all leadership and management for all aspects of the Resort Residential Operation. They will be the advocate for homeowners and the homeowners governing bodies. They will be required to manage the luxury private residences including condominiums & villas, with specific focus on the following attributes – Property Management, Financial Management, Asset Management, HOA Management, Service & Lifestyle, and People Management. The Director of Residence will also support the Hotel Manager in homeowner engagement as it relates to the Rental Pooled Program.

Monitor the development and implementation of Residential brand strategies and supports the team in delivering flawless execution.  The Director of Residences will own the development and implementation of property-wide initiatives that deliver products and services that create owner engagement while remaining in-line with the Residential entity governing agreements.  Acts as the liaison between the Hotel/Resort, the Developer, and the Homeowner and fosters positive relationships between all parties.

TASKS

Property Management https://careers.fourseasons.com/us/en/job/REQ10384657/Direcror-of-Residences-Resort-Okinawa