Director of Restaurants and Bars

Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Château Laurier hotel in Ottawa is looking to fill a role of Director of Restaurants and Bars.

What is in it for you:

• Wonderful company culture – our colleagues are at the heart of all that we do
• Food & Beverage discount of 50% in our restaurants
• Employee benefit card offering discounted rates in Accor worldwide for you and your family
• Learning programs through our academies designed to sharpen your skills
• Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
• Comprehensive extended health benefits package

Reporting to the Director of Food & Beverage, you will be responsible for overseeing the strategic direction, operational excellence, and financial success of all restaurant and bar outlets within the hotel. This role ensures adherence to service standards, luxury quality assurance (LQA) guidelines, and brand expectations, while creating an exceptional dining experience for guests. Key responsibilities include budget management, staff development, guest relations, and strategic planning to drive revenue growth and maximize profitability. Essential job functions include, but are not limited to, the following:

• Consistently offer professional, friendly, and engaging service.
• Oversee day-to-day operations, ensuring all service standards and LQA guidelines are met.
• Ensure seamless execution of all Food & Beverage promotions and new menus, creating a destination of choice for both hotel guests and external visitors.
• Conduct regular inspections of restaurant and bar areas to maintain cleanliness, safety, and compliance with health regulations.
• Work closely with the Director of Food & Beverage, General Managers, Restaurant Chef and Executive Chef to design innovative menus and wine lists while ensuring premium product quality.
• Control labor and operating expenses through effective planning, budgeting, purchasing, policy-making, and inventory control.
• Implement creative cost-control strategies and revenue-generating solutions to maximize profit.
• Develop and maintain budgets based on forecasts, demand, occupancy, and historical data to drive year-over-year financial growth.
• Lead short- and long-term capital projects to enhance guest and employee experiences, including restaurant redesigns or bar upgrades.
• Be a visible presence in the operation, fostering relationships with regular guests and engaging with new patrons.
• Oversee the guest experience to ensure service excellence and personalized hospitality.
• Develop unique dining experiences through special events, customized menus, and premium service offerings.
• Act as an ambassador of the Fairmont Château Laurier philosophy, ensuring all team members uphold brand values.
• Collaborate with culinary and beverage teams to design innovative, seasonal, and high-quality menus.
• Monitor food and beverage trends to keep offerings fresh and competitive while maintaining brand identity.
• Lead recruitment efforts, ensuring a team of skilled, motivated professionals.
• https://careers.accor.com/global/en/job/director-of-restaurants-and-bars-full-time-in-fairmont-chateau-laurier-ottawa-canada-jid-48897