Director of Safety & Security

A rare leadership opportunity has emerged at the Rimrock Banff, Emblems Collection, for a Director of Safety & Security to join our team.

At the Rimrock, we create more than luxury experiences, we create moments that move people. Guided by Wellness, Adventure, and Culture, our Heartists live and work in one of the most inspiring places on Earth, delivering hospitality with purpose and heart. Here, every day brings connection, creativity, and unforgettable memories, on and off the clock.

Live boldly. Work with heart. Stay moved.

www.rimrockcareers.com

At the Rimrock, safety and security are more than operational responsibilities, they are a promise to our guests, colleagues, and community. As Director of Safety & Security, you will lead all aspects of security, emergency response, loss prevention, fire safety, and first aid programs, ensuring every guest and team member experiences a safe, welcoming, and secure environment. This is a role for a strategic leader who thrives in fast-paced, high-standard environments and can combine technical expertise with strong operational oversight.

Start Date: February 2026
Contract Type: Full-Time
Pay Rate: $75,000- $85,000 per year, dependent on experience.

Key Responsibilities

Leadership & Team Management

• Lead and manage the Security Department, including recruitment, training, scheduling, payroll, and performance management.
• Inspire and develop a high-performing security team focused on safety, prevention, and exceptional guest service.
• Conduct ongoing coaching, training, and performance evaluations to ensure team excellence and growth.

Operational Oversight & Risk Management

• Oversee day-to-day security operations, including incident reporting, guest or staff escorts, cash transfers, and lost & found protocols.
• Develop, implement, and enforce SOPs for handling emergencies, intoxicated guests, theft, and other critical situations.
• Manage hotel emergency response plans, including fire, first aid, wildlife encounters, and business continuity.
• Act as liaison with external emergency services, including fire departments, police, and Parks Canada wardens.
• Ensure all security systems, key card access, and locks (VING system) are maintained and functional.

Safety, Fire, and First Aid Programs

• Oversee and coordinate first aid programs, emergency drills, and staff training exercises.
• Maintain compliance with Alberta and federal safety regulations, including HACCP and fire protection systems.
• Chair the Rimrock Health & Safety Committee, guiding all hotel leaders on security and safety protocols.

Financial & Administrative Management

https://careers.accor.com/global/en/job/director-of-safety-and-security-in-the-rimrock-resort-hotel-banff-banff-canada-jid-82787