Director of Technology Innovation & Data

out Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

An urban retreat in the heart of the Mile High city. Plan a getaway at our elevated mountain metropolis. Explore a variety of sporting events and concerts across the Mile High City, feel the warmth of family-friendly performing arts classics or hit the slopes just a short drive away from Four Seasons Hotel Denver. Stay in for the quiet nights with 24-hour room service, savour locally sourced ingredients prepared by classically trained chefs, slip into bliss with handcrafted cocktails at EDGE Restaurant & Bar or unwind at our spa with a selection of rejuvenating treatments.

Four Seasons Hotel Denver is seeking an Director of Information Technology with experience delivering exceptional service.  The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service.  Four Seasons Hotels and Resorts is FORTUNE Magazine’s “100 Best Companies to Work For.”

“The reason for our success is no secret. It comes down to one single principle that transcends time and geography, religion, and culture.  It’s the Golden Rule – the simple idea that if you treat people well, the way you would like to be treated, they will do the same.” – Isadore Sharp, Founder and Chairman Four Seasons Hotels and Resorts

Join our Team

Work on a team that is built around adaptability & flexibility, service passion, professionalism, ethic for work integrity, communication, and teamwork.  We are located in the heart of Denver’s theatre district offering 239 ultra-spacious guest rooms and suites; 100 private residences; a top rated restaurant, EDGE; and a luxury spa.

Four Seasons Hotel Denver is honored to be recognized as AAA 5 Diamond since 2015.

Responsibilities

The IT Director reports directly to the Director of Finance of the property. The main responsibilities are:

• Ensure critical systems, specifically Front Office Property Management System, Call Accounting, HSIA, PABX and Food & Beverage Point of Sales computer systems are available twenty-four (24) hours per day.
• Establish and maintain user procedures and hardware familiarization for all systems.
• Provide administration services, to include; contribution to technology capital and operating budgets.
• Provide Systems Administration, including maintaining user/group accounts, user configuration, trouble-shooting access problems and completion of on-site documentation.
• Assist in Server infrastructure management, performance monitoring, Operating System upgrades and troubleshooting.
• Ensure effective support for other systems, including back office, sales and catering and human resources applications and any other at the property.
• Provide system support services, including service outage diagnosis, troubleshooting and restoration of service, virus protection management.
• Maintain and promote Four Seasons core technology standards
• https://careers.fourseasons.com/us/en/job/REQ10351628/Director-of-Technology-Innovation-Data