Director, Rooms

What is in it for you?

• Employee Travel discounted rates on rooms, dining and spa experiences at Accor Hotels worldwide
• Learning programs through our Academies and the opportunity to earn qualifications while you work
• Opportunity to develop your talent and grow within your property and across the world!
• Competitive health care benefit plans for you and your family
• Ability to make a difference in the local community through our Corporate Social Responsibility activities

Salary Range: $125,000.00 – $145,000.00 per annum

What you will be doing:

Reporting to the Hotel Manager, the Director, Rooms will lead the Front Office, Royal Service, Reservations, Concierge, Housekeeping, Guest Services and Fairmont Gold departments. This is a hands-on role that provides strategic leadership and functional guidance to operational leaders and partners. The DOR works closely with other executive committee members and department heads to support guest service and colleague engagement throughout the hotel while at the same time maximizing overall hotel performance.

Responsibilities and essential job functions include but are not limited to the following:

• Contribute as a key member of the Hotel Executive Committee, driving employee engagement, guest satisfaction and profitability
• Demonstrate a commitment to Leadership, Guest Service excellence and our Brand Promise.
• Ensures brand and service standards are in place (including ALL Loyalty program & LQA), maintained, embraced, audited, improved upon and celebrated.
• https://careers.accor.com/global/en/job/director-rooms-in-fairmont-washington-d-c-georgetown-washington-unit-jid-90238