Duty Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Duty Manager

Company Description

 

Experience the epitome of French-inspired luxury at Sofitel Bali Nusa Dua Beach Resort, a prestigious 5-star beachfront haven boasting tropical gardens and sleek modern architecture which offers exclusive experiences for ALL members, this magnificent resort provides 413 exquisite rooms, including 39 suites and villas, along with an array of resort facilities.

Indulge in a culinary journey at three restaurants and two bars, rejuvenate at Sofitel FITNESS and Sofitel SPA, and delight in the outdoor and indoor kids club. Additionally, the resort features 24 function venues, including a Grand Ballroom and a Beachfront Ballroom. Discover the ultimate Art de Vivre at Club Millésime, where delectable cuisine, exquisite wines, and Balinese charm await.

 

Job Description

 

As Duty Manager, you will serve as the Manager on Duty, overseeing the day-to-day hotel operation and ensuring exceptional service across all departments. You will proactively resolve guest concerns, support operational teams, and lead by example in delivering memorable luxury experiences.

Your responsibilities include:

  • Act as the Manager on Duty during assigned shifts, ensuring smooth hotel operations and guest satisfaction.
  • Deliver personalized luxury service by anticipating guest needs and creating memorable experiences.
  • Handle VIP arrivals, special requests, and guest recovery with professionalism, empathy, and sound judgment.
  • Respond promptly to guest feedback, emergencies, and operational challenges while ensuring timely resolution.
  • Coordinate closely with Front Office, Housekeeping, Food & Beverage, Engineering, Security, and other departments to maintain operational excellence.https://careers.accor.com/global/en/job/duty-manager-in-sofitel-bali-nusa-dua-beach-resort-badung-indonesi-jid-103253

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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