Duty Technician

Sofitel Gold Coast Broadbeach is a five-star luxury hotel with 296 elegantly appointed rooms and suites, two heated swimming pools, a renowned restaurant, vibrant bar, and a lively gaming lounge. Just steps from the golden sands of Broadbeach, our property blends French sophistication with the relaxed energy of the Gold Coast. Behind the scenes our engineering team ensures every detail, from guest rooms, to pools, and public spaces,  operates seamlessly to deliver an exceptional guest experience.

A practical, hands-on maintenance role in a luxury hotel environment. This is a true on-the-tools position, supporting the day-to-day maintenance of the hotel and responding to maintenance requests as they arise. You’ll play a key role in keeping guest rooms, public spaces and back-of-house areas running smoothly, while assisting with preventative maintenance programs.

Key Responsibilities

• Respond to guest and colleague maintenance requests in a timely and professional manner utilising Hub OS.
• Carry out routine preventative maintenance across guest rooms, public areas and back-of-house.
• Assist with basic troubleshooting and repairs across HVAC, plumbing, refrigeration and mechanical systems.
• Conduct regular checks of plant rooms, safety equipment and essential hotel infrastructure.
• Escalate and support more complex repairs by coordinating with contractors and external trades.
• Ensure all work is completed in line with WHS requirements and hotel safety standards.
• Maintain clear, accurate records of maintenance tasks and completed works.

What you will bring to the role:

• Practical, hands-on experience in a hotel, facilities or building maintenance environment.
• Exposure to electrical, plumbing, HVAC, refrigeration or mechanical systems (trade qualification welcomed but not essential).
• A reliable, solutions-focused approach with the ability to follow instructions and work independently when required.
• Strong communication skills and a professional attitude when interacting with guests and colleagues.
• A safety-first mindset and the physical capability to carry out manual tasks.
• Flexibility to work a rotating roster including AM/PM shifts, weekends and public holidays.https://careers.accor.com/global/en/job/duty-technician-in-sofitel-gold-coast-broadbeach-broadbeach-australia-jid-82246