Duty Technician

Sofitel Melbourne On Collins, the ultimate luxury hotel escape in the heart of Melbourne city centre. Combining French elegance and modern luxury, curating dining experiences where our passionate chefs and mixologists delight our guest in a lively culinary experience whilst overlooking the city skyline. As a Hotel for the Arts, Sofitel Melbourne on Collins proudly champions culture and tradition with rotating art exhibitions and is immersed in the city’s thriving arts and entertainment scene.

PROPERTY DETAILS

• 5-star luxury in the heart of the Melbourne’s shopping, theatre and business precincts
• 363 rooms with breathtaking views over Melbourne
• Exclusive Club Lounge that offers club guests that elevated French joie-de-vivre experience
• Sophisticated modern dining with vibrant contemporary French flair at No35 restaurant
• Unique signature cocktails & refined exclusive ambience at Atrium Bar on 35

• Conduct routine inspections of guest rooms, public areas, back-of-house areas, and plant rooms to identify maintenance issues and safety hazards.
• Perform preventative maintenance on building services, plant, equipment, fixtures, and fittings in accordance with the hotel’s preventative maintenance schedule.
• Respond promptly to emergency maintenance situations if required
• Ensure all maintenance work is completed in accordance with workplace health and safety legislation, hotel policies, and safe work practices.
• Accurately record completed maintenance work, faults identified, and materials used through the hotel’s maintenance management system.
• Assist with monitoring and maintaining essential services, including air conditioning, plumbing, electrical, fire protection, refrigeration, and mechanical systems within the scope of qualifications and competency.
• Ensure appropriate tools, equipment, spare parts, and workshop areas are maintained in a clean, organised, and serviceable condition.
• Report any major defects, safety concerns, or equipment failures to the Chief Engineer or designated delegate without delay.
• Minimise disruption to guests by carrying out maintenance work professionally, discreetly, and with consideration for guest comfort.
• Provide courteous and professional service to guests and colleagues, responding positively to maintenance enquiries and requests.
• Maintain a thorough understanding of hotel facilities, plant, and operating procedures to ensure efficient fault diagnosis and repairs.
• Participate in departmental training, toolbox meetings, and ongoing development to maintain technical knowledge and hotel standards.
• Ensure all work areas are secured and left in a safe condition following completion of maintenance activities.
• Report any identified risks, hazards, or incidents in accordance with the hotel’s Work Health and Safety procedures.
• Support the Engineering team with refurbishment projects, room upgrades, and capital works as directed.

• Previous hotel experience desired
• Previous handyman/maintenance experience
• Electrical or plumbing certificate advantageous but not essential
• Must have full working rights for Australia
• https://careers.accor.com/global/en/job/duty-technician-in-sofitel-melbourne-on-collins-melbourne-australia-jid-102714