Discover a path without borders at Meliá, where the possibilities for growth and development are endless. Immerse yourself in a journey that will take you to work in diverse countries and become part of our extensive global family 🚀
Discover some of the benefits we offer:
Be proud to belong to Meliá, just as we are proud of you 😉
“The world is yours with Meliá”
Joining Meliá is embarking on a journey without borders because the possibilities for growth and development here are endless. It’s knowing that the world is yours and that you can work in many countries. And all with the feeling of being part of a big family.
It’s knowing you’ve embarked on one of the most exciting journeys of your life, a journey where inspiration will always be your companion. Are you ready to take charge of your career in an inspiring world? 😉 🌟
Job mission:
The E-Concierge is responsible for managing guest support and assistance through the hotel’s digital channels, primarily email and other communication platforms. Their goal is to promptly address all requests, provide relevant information, and ensure a personalized experience that contributes to guest satisfaction and loyalty before, during, and after their stay.
What are we looking for?
What are we looking for?
Minimum of 1 year of experience working as an E-Concierge or in similar digital guest service positions, managing requests and communications via email or other digital platforms within hotels or resorts.
SPECIFIC KNOWLEDGE:
Because belonging to the great Meliá family means being a VIP.
You will enjoy My MeliáRewards , the exclusive loyalty program for our employees with exclusive benefits and advantages.
Plus, enjoy the My MeliáBenefits program : flexible compensation, exclusive discounts on a variety of products and services, an active and healthy lifestyle, and charitable initiatives. Be as proud to be part of Meliá as we are of you. 😉
https://careers.melia.com/job/La-Altagracia-Guest-Service-Agent-%28E-Concierge%29/1083465901/
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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