Company Description
Be part of a global hotel group with over 5,700 properties in 110 countries. Located above Nankai Namba Station, our 36-storey premium hotel features 546 rooms, 9 dining venues, dedicated spaces for events, weddings, and wellness.
The Swissôtel Nankai Osaka is seeking a high-calibre Hotel Manager to help lead one of Osaka’s most prestigious 5-star properties – a premier destination renowned for hosting international conferences, luxury weddings, and VIP delegations.
This is a career-defining opportunity for a dynamic hospitality leader with a strong operational foundation and a passion for delivering exceptional guest experiences at scale in a fast-paced, high-profile environment.
Job Description
STEP INTO THE ROLE
- Reporting to the Director of Engineering support operations across the hotel, including building maintenance, plant systems, infrastructure, and compliance with safety standards.
- Oversee a skilled team delivering high-quality support for guest rooms, public areas, back-of-house, and event spaces, while coordinating with contractors and internal departments to ensure smooth operations.
- Coordinate preventative maintenance, sustainability efforts, and capital projects, contributing to budgeting, procurement, and continuous improvements in energy efficiency and service delivery.
業務内容
- エンジニアリングディレクターのもと、ホテル館内および外観における保守管理、設備システム、インフラ整備、安全基準の遵守
- 関連業者および社内各部門との連携
- プロジェクト担当者として現場の立ち会い・監督
- 予防保全、サステナビリティ活動、資本的支出(CAPEX) 、予算、エネルギーデータなどの管理・調整
Qualifications
SKILLS THAT HELP YOU SHINE
- Trade-qualified in electrical, mechanical, plumbing, or a related field, with at least 5 years of hands-on experience in hotel, luxury residential, hospital, or high-rise commercial maintenance.
- Proven background in hospitality environments and strong knowledge of building systems, BMS, and local compliance requirements.
- Effective team leader with the ability to motivate, manage, and develop technical staff while maintaining a safety-first, solutions-oriented mindset.
- Responsive and reliable under pressure, with the flexibility to support a 24/7 operation, including emergency situations and major events.
- Fluent in Japanese (essential) with strong coordination and communication skills; English proficiency is a plus.
応募資格・必要なスキル
- 電気、機械、配管、または関連分野での専門資格を有している方歓迎
- ホテルや大型商業施設等での施設維持管理業務において、少なくとも5年以上の実務経験を有する方
- ホスピタリティ業界での実績があり、建物設備、BMS（ビルマネジメントシステム）、および関連法令に関する深い知識を持つ方。
- 安全を最優先に考え、リーダーシップをもち、チームでの問題解決やスタッフの育成を主導できる方
- 各種工事やイベント、緊急性を伴う事案に対して柔軟に対応でき、迅速かつ正確に対応できる方
- 日本語を母国語とする方、またはネイティブレベルの日本語必須。円滑なコミュニケーションを心がけられる方で、英語力があれば尚可。
Additional Information
WHAT’S IN IT FOR YOU
- Lead a collaborative engineering team in a flagship luxury hotel, with strong leadership support and opportunities to grow under an experienced Director of Engineering.
- Enjoy exclusive discounted breaks at 4,700+ Accor hotels globally with your employee card.
- Celebrate with birthday stays and anniversary vouchers for up to 4 free nights at 25+ Swissôtel hotels worldwide, plus 50% off dining at Swissôtel Nankai Osaka.
待遇・福利厚生・研修制度
- 各種社会保険完備、定期健康診断実施
- 年間休日108日、年次昇給、賞与、各種手当・交通費支給（会社規定により支給）
- 企業型確定拠出年金への加入（受給資格：勤続3年以上）
- 世界4,700以上のアコー系列ホテルで割引料金が適用されるハーティストカードの配布
- 結婚・出産祝い、ホテル内レストラン利用割引制度（最大50％OFF）、世界のスイスホテルで使える無料宿泊券（バースデーバウチャー、アニバーサリーバウチャー）
- 永年勤続表彰、優秀従業員表彰記念品の贈呈（会社規定による）
