Event Manager

Come be a part of our team at the Historic Washington Hilton, located just a block away from Dupont Circle and Adams Morgan. We are currently looking for an Event Manager to join our dynamic team. This is an exciting opportunity to join one of the largest hotels in the city, managed by Hilton corporate.

What are we looking for?

• Minimum Years of Experience: one (1) year of hospitality related experience
• Open Availability to work weekends, evenings, days based on groups

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Knowledge of the hotel property management systems (Delphi.fdc)
• Sales, Catering, or Events experience with the hotel industry
• Hotel front desk OR Food and Beverage hotel background

Pay Rate: $31.25 and $33.65 per hour – final offer based on experience

What will I be doing?

As Event Manager you are responsible for event documentation and coordination with Sales, hotel departments and customers to ensure consistent, high-level service throughout the pre-event, event, and post-event phases of all hotel events.  You will be required to ensure a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by upselling and offering enhancements to create outstanding events.  Serve as the event planner’s primary contact following turnover on property and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

•    Organize, plan and prioritize your duties by developing plans and goals.
•    Timely communication to internal and external clients via telephone, email, written documents or in person.
•    Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations.
•    Demonstrate knowledge of job systems, products, systems, and processes.
•    Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts.
•    Selling and influencing both internal and external clients.
•    Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution.
•    Ensure high-quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed.

https://jobs.hilton.com/apac/en/job/HOT0BRGU/Event-Manager-Washington-Hilton