Event Sales & Services Representative

Reporting to the Director of Event Sales, the Event Sales & Services Representative is responsible for coordinating and assisting in the daily operations of the Event Sales and Event Servicing team and provides direct administrative support and assistance to Sales and Events Directors and Managers while managing all the Raffles Resident event needs in the 21st lounge and in Residences and handling the event sales business for 15 or less attendees in event space.

• Responsible for the event sales and servicing needs of the Raffles Residents in the 21st Floor Residents Lounge and in any Raffles Residents. Coordination of confirmation documents, event orders, estimates according to sales and marketing team standards.
• Management of all leads, negotiations and contracting for event sales leads of less than 15 people or less in event function space.
• Handle all event order processing for any in house meetings.
• Develop a full working knowledge of the operations of the hotel, including Food and Beverage, Guest Services and Reservations.
• Develop a complete knowledge of company and department sales policies and SOP’s, and ensure knowledge of and adherence to those policies by the sales team.
• Invite clients to the hotel for entertainment, lunches, tours and site inspections.
• Assist in implementing special promotions relating to direct sales segments, i.e. parties, sales blitzes, etc.
• Assist in the preparation of required reports in a timely manner.
• Conduct a professional, thorough site inspection of the hotel with clients, exhibiting key features and benefits of the property.
• Use your property’s computerized sales management system to manage the hotel’s business, including (but not limited to) generating reports, entering business, blocking space and building accounts.
• Meet and greet onsite contacts.
• Prepare Event Orders as per client needs, as assigned.https://careers.accor.com/global/en/job/event-sales-and-services-representative-in-raffles-boston-boston-united-states-jid-88707