Event Services Manager

The gorgeous Waldorf Astoria Resort in Maui, Grand Wailea, is looking for an Event Services Manager to join the Banquet team!

Located on 40 acres of lush tropical gardens, this Forbes 4-Star, AAA 4-Diamond property is consistently ranked among the world’s best resorts with 780 rooms, 100,000 square feet of banquet space, and 7 food and beverage outlets. This includes 3 restaurants, 3 bars, a cafe, and in-room dining.

At Waldorf Astoria, we create unforgettable experiences for our guests, meaningful opportunities for our Team Members, and a positive impact in our community.

Want to learn more? Hotel Website, Facebook, Instagram, YouTube  

• Classification: Full-Time
• Shift: Various – must be available to weekdays, weekends, and holidays.
• Pay Rate: The pay rate for this role is $27.00 per hour and is based on applicable and specialized experience and location.

As an Event Services Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event.

What will I be doing?

As an Event Services Manager, you will be responsible for event execution between the hotel and the customer during the meeting or event.  Acts as liaison between the customer and the hotel by directing each department within the hotel as to their specific role in the on-site event. Successful achievement of this goal will ultimately result in a major contribution to the re-booking of the business for future dates. Maximizes revenues through effective up-selling of products and services.  Serve as the event planner primary contact during event on property and is responsible for his/her experience.

Specifically, your essential functions will be to perform the following tasks to the highest standards:

• Provide direction and supervision to affected departments and team members during the execution of meeting and/or event.
• Directly serve on site group and catering customers in a proactive manner.
• https://jobs.hilton.com/apac/en/job/HOT0BLQY/Event-Services-Manager-Grand-Wailea-A-Waldorf-Astoria-Resort