Exe Secretary

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.

An Operations Secretary coordinates administrative tasks and projects within the Operations team, offering admin support to the Operations team while completing projects for the Director of Operations and team in adherence to Hilton policies and procedures.

What will I be doing? 

As the Operations Secretary, you will be responsible for performing the following tasks to the highest standards:

• Arrange appointments and meetings for the General Manager, marking it in the calendar accurately and ensuring that the General Manager has the appropriate documents for each appointment.
• Attend and take minutes of meetings such as the Department Head Meeting, Executive Committee Meeting and others when requested.
• Receive visitors and guests in the absence of the General Manager, answering questions and concerns as well as following through with resolutions.
• Arrange room and restaurant reservations for VIP guests / personnel if requested.
• Arrange and coordinate the General Manager’s schedule, keeping him on track for appointments.
• Assist the Director of Operations in compiling guests’ data to be used for service quality improvement.
• Assess and organize personal work priorities and assist with organizing the General Manager’s work priorities where possible.
• Answer calls in the Executive Office.
• https://jobs.hilton.com/apac/en/job/HOT0BLQW/Exe-Secretary-OPS-Hilton-Guangzhou-Tianhe