Executive, Guest Services

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Executive, Guest Services

Description:

  • Handling of check in and check out procedures such as meet and greet
  • payment collection
  • luggage handling and rooming
    • Handling incoming calls
  • tenant general enquiries
  • sales enquiries & viewing appointments
    • To carry out daily
  • weekly and monthly operation reports
  • and overseeing of check in and out documents
    • In coordination with Team Leader
  • Housekeeping handling of room assignments for housekeepers and coordinating with sales
    • Ensure the stock level of all goodies
  • amenities
  • inventory and cleaning supplies are accurate and aligned with TMS/Product system
    • Regular coaching of Coordinator
  • Guest Services
    • Assist supervisors to check room preparations prior to check in and on all administration works whenever necessary
    • Any other tasks as assigned

Qualifications:

  • Diploma or higher preferable in hospitality management
    • Fluent in spoken and written English
  • Cantonese and Mandarin
    • 1-2 years in customer service/ hospitality experience
    • Less experience can be considered as Coordinator
  • Guest Services

Education:

Diploma

Years of experience:

1

Number of positions:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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