Executive Housekeeper

At Pullman, we celebrate the transformative power of progress — thriving on the art of seeing the familiar in new ways. Here, diverse perspectives collide to spark creativity, and fresh possibilities unfold.

Perfectly positioned on the edge of Fitzroy Gardens and just moments from the MCG, Pullman Melbourne on the Park stands as one of the city’s most iconic hotels, renowned for its legacy of delivering first-class experiences to business travellers, curious explorers, and passionate sports fans alike.

We are seeking a highly experienced and strategically minded Executive Housekeeper to join our hotel’s leadership team. In this essential role, you will be responsible for the professional and cost-effective running of the housekeeping department, with a focus on achieving high standards of cleanliness for guest rooms, public areas and back of house areas.

Reporting to the Director of Operations, as an Executive Housekeeper, your responsibilities will include:

• Supervising and leading the housekeeping team in partnership with an outsourced provider who will look after recruitment and training.
• Oversee inventory management, including ordering and replenishing guest supplies, linen and towelling.
• Coordinate with other departments, such as Front Desk and Maintenance, to address guest requests and maintenance issues promptly.
• Ensure that all public areas are cleaned and maintained to the highest standards of quality and presentation.
• Ensure that all housekeeping team members adhere to safety and sanitation regulations, including proper handling and storage of cleaning chemicals.
• Monitor and control departmental expenses to ensure adherence to budgetary guidelines.

The ideal candidate will possess the following skills and experience:

• Proven experience in a similar high-paced role.
• Strong leadership attributes.
• Clear communication to lead and develop the Housekeeping Team.
• Positive stakeholder management with the ability to collaborate with multiple departments.
• A solutions-focused individual with a strategic mindset and the ability to think proactively.
• Excellent attention to detail and delivery of quality.
• Problem solving skills to ensure the day runs smoothly.

• Valuable Savings and Perks: Enjoy discounted car parking right on site, plus exclusive deals on food & beverage—making every day at work rewarding as well as affordable.
• Global Accor Privileges: Get access to special Accor family and friends room rates across the globe, along with additional staff discounts at Accor hotels worldwide—perfect for your next getaway or a holiday with loved ones.
• https://careers.accor.com/global/en/job/executive-housekeeper-in-east-melbourne-australia-jid-85906