Executive Housekeeper

KEY TASKS

EXPECTED RESULTS

Duties

Financial Responsibilities/Duties

• The Housekeeping Manager is responsible and accountable for maintaining the highest standard of room and public area cleanliness and appearance, guest service as well as engendering team spirit and motivation in all staff. The housekeeping manager must be fair and just in any staff disciplinary actions in accordance to the hotel registered staff manual.
• Full utilization of the Housekeeping system ensuring accuracy in use and a range of accurate reports to meet operational needs are produced.
• Operation of an effective Maintenance ensuring maintenance requests are completed quickly focusing on guest needs as a priority.
• Preparation of housekeeping daily report and monthly reports, commenting on key performance indicators.
• Liaise with Front office to ensure room cleanliness standards are maintained while meeting productivity goals.
• Liaise with F&B to ensure room occupancy meets the preparation
• Ensure there is management support and presence visible on Housekeeping during key times throughout the day.
• Daily room and public area check should ensure accuracy in the standard
• Any other duties assigned by the Management.
• Establish in conjunction with the Director of Rooms/General Manager financial performance targets for revenue, expenditure and ensure department achieves these targets.
• Develop working plans to meet targets; compare actual achievements against targets periodically; take necessary corrective action if not on target.
• Facilitate the smooth running of the department through adequate supply of materials and equipment.
• Adhere to the department budget through the Purchase Order System and inventory controls.
• Be pro-active in controlling costs being fully aware of forecasted business and targeted profitability whilst maintaining standards.

Human Resources Responsibilities

• Establish on-going On Job Training Programs within the department.
• Induct new staff into the team, department and Hotel in the first week of their employment following guidelines. Ensure that all staff under your control carries out their duties.
• Openly communicate with staff ensuring regular briefings occur and all relevant information is passed on.
• To plan and organize regular departmental training for all staff, especially new staff, paying particular attention to courtesy, efficiency, service standards, hygiene & grooming, diplomacy and job knowledge and skills.

• Create a team that works together with trust and takes responsibility to meet the goals of the department / Hotel.https://careers.accor.com/global/en/job/executive-housekeeper-in-novotel-imagicaa-khopoli-khopoli-india-jid-86983