Executive Housekeeper

In the heart of Thamrin CBD stands a vibrant city hotel, Pullman Jakarta Indonesia. Experience our 427 luxury rooms with In-Room Playground. Let our Sana Sini and Kahyangan restaurants satisfy your cravings with worldwide cuisines. Enjoy the bar that the city needs at The Back Room, chocolate fair at Le Chocolat Lounge and freshly baked pastries at Makaron Bakeshop. Ideally situated, just moments from the Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Easy access to public transport.

Our luxury city hotel ideally situated within moments from the National Monument, Thamrin roundabout, high-end shopping scenes at Grand Indonesia and Plaza Indonesia. Access to public transport and the capital’s must-see sights are all at your doorstep. Strategically located in Central Jakarta, surrounded by the Central Business District and Jakarta’s largest shopping malls, indulge in the exceptional comfort of our city hotel and embark on an unforgettable staycation journey.

1. Operational Excellence

• Supervise daily housekeeping operations across assigned floors, ensuring cleanliness, ambience, and presentation match Roswyn’s luxury-lifestyle standards.
• Conduct meticulous inspections of guest rooms, suites, and public areas; follow up promptly on deviations.
• Oversee room assignments, prioritizing arrivals, departures, and special requests in coordination with Front Office.
• Ensure seamless room readiness that supports a smooth guest journey and hotel flow.
• Liaise with Laundry to maintain consistent linen quality and par levels.

2. Guest Experience & Service Culture

• Respond to guest requests with grace, efficiency, and a warm personality reflective of Morgans Originals service ethos.
• Ensure VIP arrivals and special occasions are executed with thoughtful, signature touches.
• Anticipate guest needs and empower the team to create memorable experiences through attention to detail and creative initiative.

3. Leadership & Team Development

• Guide and support a diverse team of Room Attendants, Public Area Attendants, and Housekeeping Coordinators.
• Conduct on-the-job training focused on brand standards, grooming, service rituals, and safety procedures.
• Mentor team members, fostering a positive, inclusive, and inspired work environment.
• Assist in duty rosters, shift planning, and performance discussions.

4. Quality & Brand Standards

• Uphold Morgans Originals signature housekeeping standards, ensuring consistency in every guest touchpoint.
• Maintain meticulously organized pantries, trolleys, and operational areas.
• Monitor the proper use, handling, and storage of chemicals, machinery, and linen.
• https://careers.accor.com/global/en/job/executive-housekeeper-in-pullman-jakarta-indonesia-thamrin-cbd-central-jaka-jid-85778