F&B Heart of House Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A romantic hideaway set in a tropical paradise. A gentle ocean breeze floats up the granite hillside and into your tree-house villa, reminding you to take it slow. Whether it’s just the two of you, or the extended family, spend days lounging by your private pool and playing in the turquoise waters of Petite Anse bay, or find bliss at our hilltop Spa, before a sunset meal on a deserted beach. However paradise might look for you, we guarantee you’ll find it here.

COMPETENCIES • Passion for F&B product • Innovative • Interest in new F&B and tourism trend JOB DESCRIPTION F&B Heart of House manager Food & Beverage Heart of house 2019 Heart of House manager is leading the operation and development of the stewarding department, F&B store keeper department and waste management department. He is as well in charge of F&B projects, from the initiative taking, to the development, until the budgeting of the expenses. Bachelor degree in hospitality management as department head in F&B division manager up to 3+ Line staff and casual up to 150+ rdination, leading and support of others department head and assistant department development of projects Interest in new F&B and tourism trend around the world stewarding ment, until the others department head and assistant department head • Interest in sustainability • Concern for quality • Attention to details • Initiative taker • Results and projects achievement • Profit oriented and revenue driver OTHERS SKILLS • Communication skills • Adaptability • Flexibility • Conflict management • Interpersonal Skills • Customer service oriented • Team worker RELATIONSHIP COMPETENCIES • Leading a large team of assistant manager and supervisor • Leading new employee as trainer when required according to policy • Team worker • Create a positive and energetic working they knowledge skills and motivation • Communication with: F&B director, resort management, general manager, engineering director, finance director, P&C director and o COMMUNICATION COMPETENCIES • Very good listening and analysis • Perfect speaking skill: oral or • Large adaptability according to the person we communicate LANGUAGE COMPETENCIES • English: speaking, reading, writing • Others language recommended TECHNICAL COMPETENCIES • Excellent good computer skills (excel, email, BSS, etc…) • Organization working area skills WORKING CONDITION – PHYSICAL and projects achievement oriented revenue driver Leading a large team of assistant manager and supervisor Leading new employee as trainer when required according to policy (micro-management) Create a positive and energetic working environment and driver employee with by skills and motivation Communication with: F&B director, resort management, general manager, engineering director, finance director, P&C director and others analysis skills Perfect speaking skill: oral or writing according to the person we communicate writing recommended good computer skills (excel, email, BSS, etc…) Organization working area skills management) and driver employee with by developing Communication with: F&B director, resort management, general manager, engineering director, • Standing: able to stand for a duration of 8 hours of more • Office: able to sit in office or meeting • No particular physical work required WORKING CONDITION – ENVIRONEMENT • Able to work in a noisy and • Able to work in a pressure and DRIVING • Buggy driving license is required • Driving license car is required TRAVEL • Can be requested to go outside of the resort • Can be requested to travel outside of the country for business reasons GROOMING & PERSONAL HYGIENE • Maintain a high standard of personal appearance & hygiene at all times policies • Perfect grooming at all time • Perfect grooming at all time WORKING HOURS AND DAY OFF SHIFT • Regular day of 9 hours, including 1 hour break • Weekly: 44 hours working • Shift hours can be extended or reduce according to business level and operation requirement LEAVE • Day off: 1.5 per week • Day off can be requested or assigned • Day off can be change due to business level and operation requirement • Leave can be changed due to business requirement MAJOR RESPONSABILTIES r a duration of 8 hours of more Office: able to sit in office or meeting for a duration 8 hours or more No particular physical work required ENVIRONEMENT Able to work in a noisy and humid environment Able to work in a pressure and stressful area is required ar is required ted to go outside of the resort Can be requested to travel outside of the country for business reasons Maintain a high standard of personal appearance & hygiene at all times according Perfect grooming at all time according to our resort and company policies Perfect grooming at all time according to our hygiene policies Regular day of 9 hours, including 1 hour break Shift hours can be extended or reduce according to business level and operation requirement Day off can be requested or assigned Day off can be change due to business level and operation requirement hanged due to business requirement according to our resort Shift hours can be extended or reduce according to business level and operation requirement The F&B Heart of House manager major task area: • Stewarding department (day & night / resort and canteen) • The waste management department • The F&B store keeper department • F&B operating expense: expense, purchase, forecast and budget • F&B operating supplier project • F&B FF&E project • F&B owner project to coordinate • Hygiene in the division • Sustainability in the division MANAGEMENT RESPONSABILTIES TO ENROLL PEOPLE • To select, hire,https://careers.fourseasons.com/us/en/job/REQ10344818/F-B-Heart-of-House-Manager