With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.
If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike.
The Food & Beverage Sales Manager handles the business of each Food & Beverage outlets in house. He / she implements all sales activities and maximizes business opportunities in his / her specific area of responsibility, under the general guidance and supervision of the Director of Sales / Commercial Director and in coordination with the Director of Food & Beverage. This role builds and maintains a quality database to broaden market reach and generate customer loyalty, creating awareness and build restaurants’ reputation in the local market.
What will I be doing?
As the Food & Beverage Sales Manager, you will be responsible for performing the following tasks to the highest standards:
• Implement all sales action plans related to the respective market with supervision under the Director of F&B / F&B Manager.
• Ensure that the invoicing effectively corresponds to all services agreed upon and rendered.
• Maximize F&B revenue through each upselling opportunity whenever possible.
• Promote the hotel as often as possible through entertaining, conducting site inspections, and presentations of the hotel, etc.
• Pay visits to former, existing and potential clients in view of entering into contracts with them, especially commercial accounts.
• Organize regular visits in accordance to a predetermined plan and maintain good relationship with customers.
• Meet and accompany any top key accounts, VIP guests upon arrival to ensure satisfaction.
• Provide after-sales service and in particular, ensure that all guests’ complaints are taken seriously and discussed with the respective departments if necessary.
• Keep well informed on the operations of all outlets especially in key departments.
• Keep a record on former, existing, potential F&B guests and make a profile of them by using the guest database tool.
https://jobs.hilton.com/apac/en/job/HOT0C4F3/F-B-Sales-Manager-Conrad-Manila
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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