eCHo Shiftleader (m/f/d)
Is this you?
• At least three years of practical work experience in the same or a related industry
• You enjoy providing excellent service and are always on top of things
• You organize your work in a structured manner and enjoy communicating in German and English; handling complex guest correspondence is essential. You creatively address guest issues and implement new ideas with great interest and a keen sense of guest needs.
• You can effectively handle more challenging tasks even under stress and time pressure over the course of several days. You’re flexible and fit well into a young, dedicated team; you’re helpful and cooperative
• For us, the guest is at the center of our business philosophy and actions—not just in mission statements on paper, but in practice and in our day-to-day work
• Our team is extremely innovative and eager to experiment. If you also enjoy new things and challenges and approach them with curiosity and a drive to get things done, you’ll be a perfect fit for our team
• You’re anything but ordinary!
Your Responsibilities
• Responsible for ensuring smooth service operations, guest service during your shift
• Enforcing and meticulously maintaining the hotel’s internal standards regarding guest service
• Taking reservations
• Welcoming guests, seating them, providing guest service, and seeing them off
• Knowledge of the entire food and beverage menu, as well as all services available at the hotel
• Providing friendly, prompt, and clean service of food and beverages, as well as attentive and friendly guest service.
• Training new employees
Here’s what we offer you
• A dynamic and young team of more than 200 bright minds who know how to have fun at work
• In-house training
• An open and transparent corporate culture that emphasizes the values of a passion for excellence, guest-centricity, and a spirit of innovation.
• Fair and accurate time tracking
• Solid benefits from an international hotel chain, such as employee rates for more than 9,000 hotels worldwide, affordable stays at the Zurich Marriott Hotel, and much more
• Enjoyment at workhttps://careers.marriott.com/f-b-service-expert/job/45214FB03CFA7F41A04564570634859F
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
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