F&B Team Member

“Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS”

You will support the seamless running of our Restaurant and Bar, by providing a highly efficient and effective service. You will be responsible for ensuring the quality, consistency and delivery of all beverages whilst delivering an Engaging, Dynamic Guest Experience.

MAIN RESPONSIBILITIES

• Welcoming the guests to our new F&B outlets & providing efficient, friendly, and professional service
• Conveying the hotel’s image through his/her attitude, professionalism and excellent grooming standards
• Communicating proficiently in English (spoken and written) with guests
• Preparing and serving a wide range of cocktails and coffees
• Good knowledge of our products
• Take responsibility for your designated section and station
• Ensuring that the F&B area remains well stocked at all times
• Receiving and processing customers’ payments
• Maintaining hygienic food service techniques during service
• Cleaning and sanitizing tables
• Taking a positive problem-solving approach to guest problems and concerns
• Actively selling and promoting hotel facilities and services

NOTE: The Company reserves the right to amend this job description from time to time to accommodate the requirements of the business and the evolving nature of the role.

A bit about you:

Be Original – We want our team to be themselves and we celebrate and welcome diversity in all forms, and we give you the opportunities to discover your best self.

Be a team player – We always have each other’s backs and work together to offer the best possible guest experience. Whatever challenge we face – we’re in it together.

Loves to have fun at work – Working hard is a given but remembering to make it fun is key. Make it fun for you, your team, and our guests. We make memories – for our guests and each other.

Makes Positive impacts – We do more to make a positive impact – from small things to brighten someone’s day to giving back and supporting causes close to our hearts.

Be Humble & Kind – We’re grounded and approach things with an open mind and show kindness – both with guests and each other. The best idea wins, no matter where it comes from.

https://careers.accor.com/global/en/job/f-and-b-team-member-in-novotel-london-brentford-brentford-united-kingdom-jid-72458