Finance Supervisor

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dinning, afternoon tea & bar).

​Four Seasons Hotel London at Tower Bridge is looking for a Finance Supervisor to join the team!

The Role of the Finance Supervisor:

This position will act as an Accounts Receivable Supervisor in the Finance department, overseeing the Accounts Receivable function and supporting the income audit function on a daily basis for both Hotel and Private Club, working closely with the Staff Accountant and Assistant Director of Finance, and with Hotel and Club operations, sales, and reservations department.

Key Responsibilities:

• Oversee the daily operations of the accounts receivable function, including billing, invoicing, and collections, ensuring accuracy and timeliness.
• Monitor guest and group accounts, ensuring proper posting of charges and prompt follow-up on outstanding balances.
• Reconcile accounts and investigate discrepancies, collaborating with front office, sales, and reservations teams to resolve billing issues.
• Ensure compliance with hotel policies and financial controls, as well as brand and local regulatory standards.
• Generate and review aging reports, following up with clients and third-party partners to reduce outstanding balances.
• Assist with month-end closing procedures, including journal entries posting, preparation and review of the P&L statement, and Balance Sheet reconciliations

The ideal Finance Supervisor candidate will have:

• Bachelor’s degree in Hospitality, Accounting, Finance, or a related field (or equivalent work experience).
• Minimum 1–2 years of experience in Hotel Finance, preferably in Accounts Receivable function
• Knowledge of hotel property management systems (Opera PMS) is preferred
• Understanding of billing procedures, credit policies, and collections processes
• Excellent computer skills including Microsoft Excel
• Excellent analytical and problem-solving skills with high attention to detail
• Strong communication and organizational skills and ability to manage own tasks, as well as working effectively in a team
• Ability to work under pressure, meet deadlines, and handle sensitive financial information with discretion

Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:

• £40,000 compensation inclusive of salary and hotel service charge
• 40 hour working week
• Excellent training and career development opportunities
• Up to 20 complimentary nights at any Four Seasons Hotel or Resort around the world based on years of service
• Free meals at Pepys Cellar (staff canteen) while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
• Up to 2 paid Wellness days per year!
• Holiday entitlement increases with years of service up to 33 days off
• Free Life Insurance
• Bupa Dental and MediCash plan available
• Opportunities to build a successful career with global potential
• Season ticket loan & cycle to work scheme
• Free uniform dry cleaning available
• Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
• Access to Wagestream– a salary advance benefit
• https://careers.fourseasons.com/us/en/job/REQ10349068/Finance-Supervisor