Financial Services Officer

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Financial Services Officer

Job Description

The Financial Services Officer plays a key role in supporting Anantara Vacation Club’s development, sales, and marketing operations by providing high-quality customer service and managing all financial inquiries related to ownership. The primary responsibility is the efficient collection of timeshare receivables and ensuring timely resolution of owner financial issues.

Key Responsibilities:

  • Follow up on overdue payments and implement effective measures to recover outstanding amounts.
  • Address owner inquiries and concerns regarding financial matters with professionalism and urgency.
  • Develop a thorough understanding of, and maintain proficiency in, the Loan Servicing module of the timeshare system.
  • Accurately identify and assess owners’ needs to ensure a high level of customer satisfaction.
  • Maintain and update the receivables database to ensure data accuracy and completeness.
  • Enforce company policies related to delinquent accounts in a consistent and fair manner.
  • Collaborate effectively with internal teams and other departments to resolve account-related issues promptly.

Qualifications

  • Bachelor’s degree is preferred
  • Fluency in Thai and English (spoken and written) is required.
  • Prior experience in financial services or customer service is an advantage
  • Basic understanding of consumer credit principles (e.g., credit cards, bank loans, or similar financial products)
  • Strong interpersonal and communication skills, with a tactful and solution-oriented approach
  • Excellent time management and organizational abilities

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https://jobs.smartrecruiters.com/MinorInternational/744000072779176-financial-services-officer-thai-english-speaking-?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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