FOM

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
contact@hospitalityjobsvacancies.com

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Job Description

The Role

At Anantara Bazaruto, the Front Office is not a desk—it’s the heartbeat of the guest journey.

We are searching for a master storyteller—someone who transforms arrivals into moments, interactions into memories, and stays into stories worth retelling.

You are a seasoned Front Office professional with a luxury background, but more importantly, a natural host. You understand that true luxury lies in personal connection, anticipation, and authenticity.

What You’ll Be Known For

  • Storytelling that brings the destination to life
    You don’t just check guests in—you immerse them in Bazaruto from the very first moment.
  • Effortless luxury service
    You know the standards inside out, but deliver them with warmth, personality, and ease.
  • Personalised guest journeys
    You anticipate needs, remember preferences, and create experiences that feel tailor-made.
  • Visible leadership
    You are present in the lobby, connecting with guests and supporting your team in real time.
  • Brand ambassadorship
    You live and breathe the Anantara ethos, ensuring every interaction reflects the brand.

Key Responsibilities

  • Lead and inspire the Front Office team to deliver exceptional, personalised guest experiences
  • Ensure seamless arrival, stay, and departure journeys
  • Embed and uphold luxury service standards in a relaxed, barefoot environment
  • Train and coach the team on storytelling, emotional connection, and service excellence
  • Handle VIP guests and special requests with confidence and creativity
  • Drive a culture of ownership, pride, and accountability
  • Collaborate across departments to ensure a fully integrated guest experience

Qualifications

What We’re Looking For

  • Proven Front Office leadership experience in luxury hospitality
  • Strong understanding of front office systems, standards, and operations
  • natural storyteller and communicator
  • Passion for guest experience and personal service
  • Confident, charismatic, and emotionally intelligent leader
  • Experience in remote or resort environments is an advantage
  • Ability to act as a true brand ambassador

Additional Information

What We Offer

  • Competitive salary and benefits package
  • Opportunity to work with a globally recognized luxury brand
  • Career growth and development opportunities
  • Unique lifestyle experience in an exclusive island setting

Apply Now
If you are passionate about culinary excellence and ready to lead in a unique luxury environment, we invite you to apply.

https://jobs.smartrecruiters.com/MinorInternational/744000126230894-front-office-manager?trid=89334b4a-13c4-4bd2-bbae-d30c41ecede8

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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