Food and Beverage Team Leader

“Hospitality is a work of Heart” at Novotel Melbourne South Wharf, part of the Accor Group. Everything we do, we do to help our guests and our people feel welcome and feel valued to give them the best experience possible.

Are you a passionate hospitality professional who thrives in a fast-paced environment? Do you love delivering great service, making exceptional coffee, and creating memorable guest experiences? We’re looking for a Food & Beverage Team Leader to join our dynamic team in our restaurant, bar, cafe and in room dining.

Novotel Melbourne South Wharf is an eye-catching golden 26 level tower incorporating 347 accommodation rooms & suites, Mr. Carpano Dining and Bar and Allora Café. This four-star hotel is complemented with direct access to the Melbourne Convention & Exhibition Centre (MCEC), the Southern Hemisphere’s largest meeting space and is adjacent to the popular DFO shopping centre with 180+ retail brands.

With us, your personality is valued, your opportunities for growth know no boundaries.  Every action you take has a positive and memorable impact on the experience of our customers, your colleagues, and also, on the planet, contributing to pioneering the art of responsible hospitality.

Become a Heartist®, and let your heart guide you into a world where life pulses with passion.

What you’ll be doing

• Leading and motivating the team during busy service periods
• Supervising restaurant, bar and in room dining operations to ensure smooth day-to-day service
• Delivering exceptional guest experiences and resolving guest enquiries with confidence
• Training and supporting team members to meet Novotel service standards
• Preparing and serving quality espresso coffee, cocktails and other beverages
• Providing bar service, and being responsible for cash handling and POS transactions
• Working closely with the kitchen team to ensure seamless food and beverage delivery
• Maintaining high standards of presentation, cleanliness and food safety
• Monitoring rosters and staff schedules to meet operational requirements

What we’re looking for

• Previous experience in a restaurant, café, bar or hotel food & beverage environment essential
• Leadership experience or the confidence and capability to step into a junior supervisory role
• Strong barista skills and experience preparing espresso coffee is an advantage
• Experience in bar service and a passion for food and beverage
• A friendly, outgoing and positive attitude with excellent communication skills
• https://careers.accor.com/global/en/job/food-and-beverage-team-leader-part-time-in-novotel-melbourne-south-wharf-melbourne-australia-jid-111429