Food and Beverage Team Member

Food & Beverage Team Member

You are an ambassador for the exceptional service and cuisine that are hallmarks of our food & beverage experience. Your warm, personal attention and knowledge of our outstanding offerings makes guests feel unique and valued.

What is in it for you:
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our Academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Career development opportunities

What you will be doing:

• Greet customers warmly, take orders accurately, and serve food and drinks efficiently
• Assist with food preparation, including basic cooking and plating when needed
• Operate POS systems , order processing and payments
• Maintain cleanliness by bussing tables, sanitizing work areas, and adhering to food safety standards
• Upsell menu items to enhance guest experience and increase sales opportunities
• Support kitchen staff with food handling, prep work, and ensuring proper sanitation practices

Experience

• Previous experience in food service or restaurant environments is preferred but not required; training will be provided
• Familiarity with quick service or fast-food operations is advantageous
• Knowledge of POS systems such as Bizzon /Macros
• Strong time management skills to handle multiple tasks efficiently during busy periods
• Excellent customer service skills with the ability to engage positively with guests
• Basic math skills for order handling, retail math, and order accuracy
• Experience working in a café, retail store, or grocery environment is beneficial.https://careers.accor.com/global/en/job/food-and-beverage-team-member-in-novotel-leeds-centre-leeds-united-kingdom-jid-59066