Food & Beverage Greeter

Mercure Jakarta Gatot Subroto

Novelty among the top-notch properties of south Jakarta. Conveniently located in the golden triangle area of business, Gatot Subroto. Accessible via Jl. Gatot Subroto and Jl. Kapten Tendean, with direct access to Jakarta inner ring road highway, 10 minutes to Whoosh Halim Station, close to diplomatic establishments and only 35 minutes drive from Soekarno Hatta International Airport. Providing 403 modern and superbly designed rooms, overlooking the glamorous urban scenery, ensuring comfort and serenity.

Beyond its prime location, city views, and modern facilities, the hotel is committed to sustainability through its partnership with Green Key. It supports eco-friendly practices in water, energy, waste, cleaning, and sustainability education.

The F&B Greeter is responsible for creating a warm and welcoming first impression for guests upon arrival at the restaurant or food and beverage outlet. The position assists with greeting and seating guests, managing reservations, providing information, and coordinating with the service team to ensure a smooth and pleasant dining experience.

Key Responsibilities

• Welcome and greet all guests in a warm, friendly, and professional manner upon arrival.
• Create a positive first impression by maintaining excellent grooming, body language, and hospitality standards.
• Confirm reservations and assist guests with seating arrangements according to outlet procedures.
• Escort guests to their tables and present menus in a professional manner.
• Manage walk-in guests and maintain an accurate waiting list during busy periods.
• Provide guests with information about restaurant concepts, menus, promotions, operating hours, and facilities.
• Handle guest requests, preferences, special occasions, and seating requirements whenever possible.
• Coordinate closely with Waiters, Supervisors, Restaurant Managers, and other departments to ensure smooth guest flow.
• Communicate VIP guests, regular guests, special requests, and important guest information to the service team.
• Monitor table availability and coordinate seating to ensure efficient use of restaurant capacity.
• https://careers.accor.com/global/en/job/food-and-beverage-greeter-in-mercure-jakarta-gatot-subroto-mampang-prapatan-ind-jid-111116