Food & Beverage Manager

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Food & Beverage Manager

 

What Awaits You:

  • Employee Perks: Enjoy exclusive discounts at the Fairmont Chicago, and Accor properties worldwide—for you and your family.
  • Complimentary meals at our on-site employee cafeteria.
  • Impactful Work: Contribute to our Corporate Social Responsibility initiatives.
  • Health and Financial Well-Being: Benefit from comprehensive medical and dental coverage, a 401K plan, and convenient direct deposit.
  • Limitless Growth: Explore career development opportunities within Fairmont Chicago and beyond. The sky truly is the limit!

Your Role: Elevating Culinary Excellence

As the Food & Beverage Manager, you’ll be supporting the driving force behind our dining experience at Fairmont Chicago Millennium Park. Your leadership, passion, and commitment will ensure exceptional operating results, a thriving team, and consistently delighted guests. Here’s what you’ll be doing:

Your Responsibilities:

Guest-Centric Service:

  • Consistency: Deliver professional, friendly, and engaging service to our valued guests. Every interaction matters. Ensure that guests have a positive dining experience by maintaining high standards of service.
  • Memorable Service: Engage with guests in a professional manner, making them feel welcome and valued
  • Special Requests: Coordinate and follow up on special guest requests, collaborating seamlessly with colleagues and management teams
  • Guest Recognition: Manage and build a database of special requests and guests’ profiles on Open Table or Host software
  • Operational Balance: Manage an array of operational, administrative, and colleague needs adeptly
  • Guest Feedback: Manage and address proper customer complaints and special requests promptly and professionally

System Management:

  • Policy Adherence: Maintain a comprehensive understanding of company, property, and departmental policies and procedures
  • Reservation System: Manage the “Open Table” online reservation system efficiently. And be consistent with updating database and reservations
  • Menu Engineering: Communicate with management feedback from guests for the menu items and experience

Collaboration and Leadership:

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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