Food & Beverage Team Leade

Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.

The Mercure Newcastle, George Washington Hotel Golf & Spa is an independently owned and operated property that has been part of the Accor network for over 15-years. We have 125-guest-rooms, a destination restaurant and bar: Carter & Fitch Smokehouse Pizzeria, Montana Spa and Fitness has a fully equipped Life Fitness Gym, Swimming Pool, Spa Pool, Sauna, and Steam Room, our banqueting facilities are sufficient to seat over 400 diners at once, we have an 18-hole Championship Golf Course, Clubhouse and Golf Shop, a 17-bay Driving Range powered by TopTracer with a food and beverage outlet: the Halfway House on the tenth tee.

Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.

Mercure Newcastle George Washington Hotel Golf & Spa – Food & Beverage Team Leader

Please only apply if you have unrestricted right to work in the United Kingdom. We do not have any opportunities for sponsorship.

We are looking for a Food & Beverage Team Leader who is passionate about hospitality, people and creating exceptional guest experiences.

This is a hands-on leadership role where you will be responsible for setting the standard for our Food & Beverage operation and inspiring the team to consistently deliver it. From breakfast in the Orangery, and dinner service in Carter & Fitch Smokehouse & Pizzeria, to busy weddings, banquets and events, you will be at the heart of the guest experience and will lead from the front.

You will take real ownership of the team’s performance. A key part of the role will be constant coaching, training and development, ensuring every member of the team understands what great service looks like, has the knowledge and confidence to deliver it, and is held accountable when standards are not met.

You will also have a strong commercial focus. We want our supervisors to understand that great hospitality and revenue generation go hand in hand. You will actively encourage the team to maximise every opportunity to increase Food & Beverage revenue through upselling, recommendations, promotions and outstanding service that encourages guests to spend more and return again.

https://careers.accor.com/global/en/job/food-and-beverage-team-leader-full-time-in-mercure-newcastle-george-washington-hotel-golf-and-jid-116003