Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Agent

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. As a Front Desk Agent (Arabic Speaker with CID Experience), you will deliver warm, memorable guest experiences through seamless check-in and check-out services while ensuring accurate guest registration, record management, and compliance with all applicable hotel and regulatory requirements.

Here’s what you’ll do during a typical day:

Guest Registration & Documentation

  • Collect and verify guest identification and travel documents.
  • Ensure all guests are accurately registered during check-in, including accompanying guests where applicable.
  • Verify guest information for completeness and accuracy.

Guest Information System Management 

  • Accurately enter and maintain guest records within designated registration and compliance systems.
  • Upload and update required documentation in a timely manner.
  • Ensure guest information is processed in accordance with established procedures and operational requirements.

    Data Accuracy & Validation

  • Maintain a high level of accuracy in all guest records, including personal and travel information.
  • Review and resolve data discrepancies promptly.
  • Ensure guest information remains complete, accurate, and up to date.
  • Supportive Functions

     Cross-Department Coordination

  • Collaborate closely with Front Office, Reservations, and Night Audit teams.
  • Ensure all arrivals, including individual guests, groups, and walk-ins, are accurately recorded and processed.

     Compliance & Operational Support

  • Assist with information requests, internal reviews, and compliance-related activities.
  • Maintain organized records and supporting documentation.
  • Support adherence to company policies, brand standards, and applicable operational requirements.

     Daily Reconciliation & Reporting

  • Conduct daily reviews and reconciliation of guest registration records across hotel systems.
  • Identify and resolve discrepancies or missing entries.
  • Prepare daily operational and compliance reports as required.

     Confidentiality & Data Protection

  • Safeguard guest information and maintain strict confidentiality.
  • Handle personal data in accordance with company policies and applicable privacy standards.

    Specific Job Knowledge, Skills & Abilitieshttps://efet.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1009/jobs/preview/212263

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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