Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Agent

As one of the Ladies and Gentlemen of The Ritz-Carlton, Melbourne, you are the most important asset in our service commitment to our guests. By joining us as a Front Desk Agent, we not only meet, but also exceed, our guests’ expectations – you embody the legendary service that makes us a leading luxury brand. A career at The Ritz-Carlton is filled with honesty, respect and the opportunity to grow your career.

 

Position Summary:  

  • Join our Ladies and Gentlemen and assist guests arriving and departing the hotel through the check in and departure process
  • Handle general enquiries, going above and beyond with each guest experience
  • Build and strengthen relationships with existing and new guests, exhibiting our legendary service and enabling future bookings
  • Support the front office team in general operational tasks
  • Take guest reservations and perform cash handling & credit card responsibilities
  • Be an expert on the luxury hotel and the surrounding area, know it inside and out to exceed guest expectations

 

About You: 

  • Experience with OPERA property management system or similar
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

 

Our Benefits:  

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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