irst impressions count. To get our guests’ memorable experiences off to an unforgettable start, we’re looking for a Front Desk Agent who can make transactions feel seamless, offer exceptional local insights, and anticipate every request to make our guests feel right at home.
A little taste of your day-to-day:
Every day is different, but you’ll mostly be:
● Kicking off truly memorable guest experiences with the warmest of welcomes
● Acknowledging IHG Rewards Club members and returning guests in person or over the phone
● Taking, managing, and receiving payments for guest bookings
● Making the check-in and check-out process feel swift and seamless
● Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
● Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations
What We need from you:
● Communication skills – guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
● Your problem-solving skills will turn issues into opportunities, so every guest leaves with great memories https://careers.ihg.com/en/job-details/?jobref=Front+Desk+Agent+-+Nationality%3a+Omani%7cGB%7c160591#151979
This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.
JOB SUMMARY The Duty Manager is responsible for overseeing the daily operations of the resort, ensuring smooth functioning across all departments and delivering exceptional guest experiences. Acting as the primary point of contact during assigned shifts, this role handles guest inquiries, resolves issues promptly, and ensures compliance with company standards and procedures. The Duty Manager […]
