Front Desk Agent

Contact Details

Office Address
Confidential information
Phone
Confidential information
Contact Name
Hospitality jobs
 Vacancies
Email
ceo@bhfirstconsulting.com

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Front Desk Agent

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

 

 

About the location:

An iconic hideaway on the glamorous Athens riviera, reborn. On the sophisticated Athens Riviera, at the tip of a pine-clad peninsula, Four Seasons offers the best of both worlds: a laid-back seaside escape just 30 minutes from the historical city centre. Discover the wonders of ancient civilization at the Acropolis, then return to Four Seasons to unwind and relax. Four Seasons Astir Palace Hotel Athens opened in March 2019 and provides a preferred address for both business and leisure travelers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. The Arion Hotel was built in 1967 and has 106 keys and 61 Bungalows, and the Nafsika opened in 1980 and has 136 keys. Under the same ownership is a large private beach club and marina. Nafsika is open through the year, while Arion and the bungalows operate eight months of the year. Adding to the complement of on-site F&B operations (8 Restaurants and Bars), there are also two third party restaurants on site.

 

 

About the Role

At Four Seasons Astir Palace Hotel Athens, one of the World’s 50 Best Hotels, we are looking for a passionate and detail-oriented Front Desk Receptionist to join our Front Office team for the 2027 season (minimum 6-month contract).

In this role, you will welcome and register hotel guests, explain the accommodations, and assist with payment arrangements and departures. By accurately assessing guest needs, responding to requests, and adding personalized recommendations and thoughtful touches, you will help achieve maximum guest satisfaction while complying with all Four Seasons policies.

 

What You Will Do

  • Be able to perform all Front office duties during all shifts, morning, evening and night shifts.
  • Checks in guest in a seamless, friendly and engaging manner while using the guest name.
  • Assures the guest is assigned correct room type requested, to confirm room reservation details and the correct rate is being charged. Ensures correct keys for correct room are issued.
  • To offer assistance with hotel orientation explaining the hotel facilities including opening times and offerings.
  • To engage with guest in a friendly manner in order to obtain relevant preferences and plans during their visit and update profile accordingly.
  • https://careers.fourseasons.com/us/en/job/REQ10398094/Front-Desk-Agent-Season-2027

This job listing was provided by Hospitality Job Vacancies. To apply, please use the link in the job description.

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